ESA title

Our contact details  

Name: EODC Earth Observation Data Centre for Water Resources Monitoring GmbH 
Address: Franz Grill Street 9, 1030 Vienna, Austria 

What type of information we have  

We currently collect and process the following information: 

  • Personal identifiers, contacts and characteristics (for example, name and contact details) 
  • the browser type and version used 
  • the operating system of the user 
  • the Internet service provider of the user 
  • the IP address of the user 
  • the date and time of access 
  • the websites which directed the system of the user to our website 
  • the Websites that are accessed by the user’s system through our website

How we get the information and why we have it 

Most of the personal information we process is provided to us directly by you for one of the following reasons: 

  • You subscribe to our e-newsletter,
  • login to the forum with user credentials (EODC),
  • you have given your consent to this,
  • the processing is necessary for the execution of a contract with you, 
  • the processing is necessary to fulfil a legal obligation, or 
  • the processing is necessary to safeguard legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in not passing on your data. 

We also receive personal information indirectly, from the following sources in the following scenarios: 

  • Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:  

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting  

(b) We have a contractual obligation. 

(c) We have a legal obligation. 

(d) We have a vital interest. 

(e) We need it to perform a public task. 

(f) We have a legitimate interest. 

What we do with the information we have 

We use the information that you have given us in order to.  

  • to provide you access to openEO platform, and enable the use of the website;  
  • to send you emails in connection with openEO platform 
  • to manage your [learning on the courses /…] 
  • to highlight and promote [the website / the Event/ …], to communicate [on the website/ the Event/ …] as well as to promote similar events, in the future on any media 
  • to send you newsletters and new features in relation with [other events]
  • to conduct surveys 
  • to communicate your personal data to third-parties collaborators, contractors and/or partners involved in the organisation of [the website/ Event/ …] or in the fulfilment of any of the other purposes; 

How we store your information  

Your information is securely stored within data servers located within EU. 

We adhere to the principle of data minimization. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as provided for by various storage periods provided for by law. After the respective purpose has ceased or these periods have expired, the corresponding data will be routinely blocked or deleted in accordance with statutory provisions. 


Like many other websites, we use so-called “cookies”. A cookie is a small file that is stored on your computer. The content of this file is transferred to our web server each time you visit our website. Cookies cannot be used to start programs or transfer viruses to a computer. The information contained in cookies helps us, among other things, to make navigation easier for you and to display our web pages correctly. Under no circumstances will the data collected by us be passed on to third parties or linked to personal data without your consent. 

You can deactivate the use of cookies in your Internet browser settings. However, as a consequence the display of certain content and the usage of certain services offered through our website may then be impaired. 

Collection and evaluation of usage data 

Server-side logging 

When you access a page of our website, our web servers record the address (URL) of the requested page, date, time, duration, size of the request, any error messages and, if applicable, the operating system and browser software of your computer as well as the website from which you visit us in a log file. We also store the IP address of your computer in our log files. The IP address is a number that your Internet provider assigns to your computer temporarily or permanently. 

Matomo Analytics 

EODC Webanalytics is an EODC IT corporate service applied to monitor the performance of EODC websites. It draws on Matomo, an open-source analytics platform, fully controlled and privacy-configured by the ESA, to protect personal data. Matomo aggregated data: refers to accumulated (aggregated) data derived from a large number of visitors. Individual visitor’s data cannot be retrieved from the aggregated form. It is used to understand more general visitor behaviours, transitions, preferences. This aggregated data is processed by Matomo in the following functionalities: Locations, Devices, Software, Times, Dashboard. Behaviours, Visitors’ summary. 

Forum (


Our website contains links to other Internet sites. The operators of the openEO Platform internet presentation have no influence on the content of the linked pages. These were carefully checked before the activation of the links. Nevertheless, it cannot be excluded that the operators of the respective pages have made changes to the content that violate applicable law or the philosophy of EODC. EODC as host of the website dissociates itself from such contents. 


In order to protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS. 

Your data protection rights 

Under data protection law, you have rights including: 

Your right of access – You have the right to ask us for copies of your personal information.  

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.  

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.  

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances. 

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances. 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

Please contact us at if you wish to make a request. 

Changes to our data privacy statement 

We reserve the right to adapt this data privacy statements so that it always complies with the current legal requirements and reflects our services, for example when introducing new services or changing existing services provided through this website. Revisiting our website will then be subject to the new data privacy statement. 

How to complain 

You can also contact EODC if you have any complaints on how we have used your data. 

The EODC’s address:  
Franz-Grill-Straße 9 
1030 Vienna